How long does delivery take?
Orders are dispatched within 2 business days of being placed. Once dispatched, delivery across India takes 4 to 8 business days depending on your location.
Where do you ship?
We ship across India. Enter your pincode at checkout to confirm delivery to your address.
Is cash on delivery available?
Payment is currently accepted through cards, UPI, netbanking and wallets at checkout. Cash on delivery is not offered at this time.
How do I track my order?
Once your order is dispatched, you will receive tracking details by email. You can use these to follow your shipment until it is delivered.
What happens if my order arrives damaged?
Email us at support@yourbetterhome.shop with your order number and photos of the damaged item and packaging. We will review your case and arrange a replacement or refund.
How do returns work?
You can return an item within 7 days of delivery if it is unused and in its original packaging. Email support@yourbetterhome.shop with your order number to start a return.
How long does a refund take?
Once we receive your returned item, we process the refund to your original payment method within 7 business days.
Can I cancel my order?
Yes. Cancellations are free as long as the order has not been dispatched yet. Email us with your order number as soon as possible and we will cancel it before it ships.
Can I change my delivery address after ordering?
If your order has not yet been dispatched, email us with your order number and the correct address and we will try to update it. Once an order is dispatched, the address cannot be changed.
How can I reach a human?
Email support@yourbetterhome.shop or call +91 87998 15450. We usually reply to emails within 1 to 2 business days.