Terms and Conditions

Acceptance of terms

These terms and conditions apply to your use of yourbetterhome.shop and to any order you place with Your Better Home, YBH. By browsing the site or placing an order, you agree to these terms. YBH is operated by an individual seller, Sumeet Karwa, based in India, and is not a registered company.

Eligibility

You must be at least 18 years old, or be placing an order with the involvement of a parent or guardian, to buy from this website.

Products and pricing

All prices are listed in Indian Rupees and include applicable taxes unless stated otherwise. We try to keep product information and pricing accurate, but errors can happen. If we find a pricing or listing error after you order, we will contact you before processing the order, and you may cancel if you do not wish to proceed.

Orders

Placing an order is an offer to buy a product. We confirm the order once payment is received. We reserve the right to cancel any order, for example due to stock unavailability or a suspected error, in which case any amount paid will be refunded.

Payments

Payments on yourbetterhome.shop are processed through a secure third-party payment gateway. We accept credit and debit cards, UPI, net banking and wallets, depending on what our payment partner supports at checkout. We do not store your full payment details on our servers.

Shipping and delivery

Delivery timelines and charges are set out in our Shipping Policy.

Returns and refunds

Cancellations, returns and refunds are handled as described in our Refund and Cancellation Policy.

Website use

You agree not to misuse this website, including attempting to access it using methods other than the interface we provide, or using it for any unlawful purpose.

Intellectual property

All content on this website, including text, images, logos and design, belongs to Your Better Home or its licensors and may not be copied or reused without permission.

Limitation of liability

We are not liable for indirect or consequential losses arising from the use of this website or our products, to the extent permitted by law. Nothing in these terms limits any right you have under Indian consumer protection law.

Governing law

These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts in the seller's location.

Grievance officer

For complaints under the Consumer Protection (E-Commerce) Rules, 2020, contact:

  • Name: Sumeet Karwa
  • Email: support@yourbetterhome.shop
  • Phone: +91 87998 15450
  • Address: Plot 94, Sector 94, Nigdi, Pimpri Chinchwad, Pune, Maharashtra 411044

Changes to these terms

We may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.